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How to answer

Tell me about a time you disagreed with someone.

Doctors disagree with patients, families and colleagues every week. This question asks whether you can do it without making it worse.

What it is really asking

How you behave when someone sees things differently. Whether you can hold a view and still listen, whether you can be fair to a person you were annoyed with, and whether you can change your mind when you should.

The panel will judge the other person in your story by how you describe them. If they sound unreasonable, you will sound like someone who finds people unreasonable.

Also asked as: “Describe a conflict you were part of.” “Tell us about a difficult person you have worked with.” “When have you had to change your mind?”

What interviewers hear too often

  • The villain. A story where the other person was simply wrong and you were simply patient.
  • The non-conflict. A mild difference over a project font, resolved instantly. It shows nothing.
  • Winning. An answer whose ending is that you were proved right.

What a good answer does

  • A real disagreement. Something that mattered to both of you, with feelings on both sides.
  • Their side, fairly. Why the other person saw it the way they did, said generously.
  • What you did. How you raised it, how you listened, and how it ended, including if it ended without agreement.

Two openings

Both invented, and neither is yours to borrow.

Weaker“In a group assignment one member never did any work, so I had to confront them and in the end I did their part.”
Stronger“My manager at the pharmacy wanted to change the rosters in a way I thought was unfair to the younger staff, and I had to decide whether to say so.”

The first has a villain and a martyr. The second has two people with reasons, and a decision with a cost, which gives the panel something to explore.

The follow-ups to expect

  1. Why do you think they saw it differently?
  2. Looking back, were you right?
  3. What would you do if a senior doctor disagreed with you about a patient?
  4. Have you ever changed your mind in an argument?

Test your own draft

  • The other side test. Tell the story from the other person’s point of view. Would they recognise yours?
  • The ending test. Does it end with what you learned, rather than with being proved right?

What it is marked on

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If you want a session

In a session I teach the structure, then ask the follow-ups until your answer holds. Thirty minutes, $40, online, credited to any package.

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